Get answers to your questions with access to Digital Banking tasks, FAQs, forms, and our catalog of informational webpages. Select a topic from the dropdown menu below.
SELECT A TOPICFollow the steps and watch the video on how to log in to Digital Banking for the first time.
Check out all the features available to you when you use the DCU Digital Banking app.
Use your camera equipped devices or scanner to deposit your checks digitally.
Overnight funds transfer from your DCU account to another financial institution. Click here to submit a wire.
Have a submitted wire and want to know the status? Check on your wire status.
Use your camera equipped devices or scanner to deposit your checks digitally.
Bill Pay is a convenient way to pay all your bills from a single site. Log into your Digital Banking and set up or manage your Bill Pay.
Make a one-time payment to your loan from another institution.
Add contacts to your Digital Banking. Then, transfer money to friends and family.
ClickSWITCH is a partner system facilitating the transfer of account information between financial institutions, making your transition to DCU easier than ever!
Notify DCU of planned travel to prevent your spending transaction from being blocked. Set your Travel Notifications.
Mobile Wallet is a digital version of your credit and debit cards that enables you to make purchases with your mobile device. Set up and view your mobile wallet.
Card Settings enable you to add additional security and protection to your cards by placing controls and alerts. Manage your Card Settings.
Balance Transfers allow you to consolidate your high-interest credit cards into one low interest payment. Set up your Visa Balance Transfer.
See a card transaction you do not recognize? File a dispute.
See an electronic withdrawal you do not recognize? File a dispute.
See an ATM transaction you do not recognize? File a dispute.
Make a one-time payment to your loan from another institution.
Click links below to request your loan payoff amount.
You can make your final loan payment either through:
1. Digital Banking
Or
2. Mail the payment to Digital Federal Credit Union, 853 Donald Lynch Blvd, Marlborough, MA 01752.
Information and FAQs to help you navigate through the vehicle title process.
DCU’s Lien holder information should be listed as Digital Federal Credit Union, PO Box 25007, Fort Worth, TX 76124 on your insurance paperwork.
The Skip-A-Payment program gives you the option to defer monthly payments on an eligible DCU loan until the end of the loan, by advancing your payment due date and your maturity date.
DCU’s team of wellness experts are here to help you by offering financial obligation relief and assistance plans, should they become necessary.
View your account and loan statements. You can also view your tax statements and paid loan letters.
Log into your Digital Banking and order checks for your checking, HELOC, or business accounts. You will be directed to the Harland Clarke website to complete the order.
Looking to open a new checking or savings account? Click here to open a new account.
Request to receive informational texts and emails, triggered by specific events.
The Overdraft Payment Service is meant to cover unintentional overdrafts to your checking account. Enroll or change your coverage for Overdraft Payment Service.
How to settle the account of a loved one who has passed on.
Open and manage your DCU Individual Retirement Accounts online.
Open and manage your DCU Health Savings Account online.
ClickSWITCH is a partner system facilitating the transfer of account information between financial institutions, making your transition to DCU easier than ever!
Generate a Verification of Deposit (VOD) letter verifying your account balance and history. This letter is often used for immigration or US Visa purposes.
A Stop Payment prevents a check or ACH from clearing your account that you authorized. Place a Stop Payment.
View all of DCU’s applications and forms.
One of the biggest risks to our collective financial security is ourselves. It’s far easier to trick a human than it is a computer, and there’s no anti-virus software to protect you other than knowledge.
Follow this guide to learn how to protect your financial data and other sensitive information, to help avoid being spoofed or falling for impersonation scams.
ID Theft Hotline is an identity theft resolution service that is free for DCU members.
Get to know the tactics criminals use to trick people into clicking malicious links and revealing their personal information.
Keeping your devices and web browsers updated is essential to protecting you against fraudulent activity and theft of sensitive financial information.
All or a portion of your deposit may not be immediately available to spend after depositing it in your account.
Your foreign check deposits may take several days to clear your account.
Formulas used to calculate finance charges and interest on DCU loans.
Learn how we protect your privacy to earn your confidence and trust.
Free 24-hour access to your accounts through the website or app.
Exceptional member service by phone, email or Live Chat
800.328.8797
Weekdays: 8:00am to 9:00pm EST
Saturdays: 9:00am to 3:00pm EST
Free 24-Hour access to your accounts by phone.
Call 800.328.8797 and interact by voice or touch-done dialing.
Exceptional member service in person, or access to your accounts by our many ATMs.
853 Donald Lynch Boulevard
PO Box 9130
Marlborough, MA 01752-9130
ABA Routing Number: 211391825
NMLS# 466914
Federally insured by NCUA
Digital Federal Credit Union. By using this site, you accept DCU's Terms of Use and Privacy Practices.
You are about to enter a website hosted by an organization separate from DCU. Privacy and security policies of DCU will not apply once you leave our site. We encourage you to read and evaluate the privacy policy and level of security of any site you visit when you enter the site. While we strive to only link you to companies and organizations that we feel offer useful information, DCU does not directly support nor guarantee claims made by these sites.